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Patients Participation Group (PPG)

All patients are welcome to attend the Patient Participation Group meetings which are held periodically throughout the year with details displayed in each surgery and village magazines. It is an opportunity for patients to discuss the provision of healthcare, suggest any improvements we can make and to discuss any current new developments at the Practice.

The Chair of the group:  Position currently vacant 

Tel: 01485 572769 (Heacham Group Practice - please ask for Practice Manager)


What Is The Patients Participation Group?

The Patients Participation Group (PPG) consists of:

  • Patients registered with the Heacham & Snettisham Group Practice.
  • Medical, Nursing and Non-Medical Staff of the Practice.

The activities of the group fall into 3 categories:

  • Looking after the community by drawing attention to strengths and weakness in the provision of health care in the area.
  • Looking after ourselves by arranging talks on health matters of interest to all sections of the community
  • Looking after the Practice by providing feedback to, and interchanging views with, the medical and non-medical staff attached to the surgery.

How Does It Work?

The PPG meets regularly throughout the year. Meeting formalities are kept brief so as to allow time for the following:

  • Presentation by one of the local doctors or nurses on specific health subjects
  • Talks by local or guest speakers on a variety of subjects – but mainly related to health.
  • Discussion between patients and health professionals regarding the provision of Primary or Secondary care.
  • Discussion on fundraising activities to provide equipment or services not normally available from the NHS.
  • All meetings are notified by means of posters at each surgery and agendas to previous meeting participants.

What Has The PPG Done To Date?

  • It has conveyed continually and directly the views and opinions of patients to the medical and non-medical staff at the Practice ,Primary Care and Hospitals.
  • Ensured that the Chiropody Service remained.
  • Helped the elderly to have screening within NHS guidelines.
  • Provided a band of people to help patients complete Attendance Allowance forms.
  • In liaison with the community car scheme helped with a transport system. for people within the local villages.
  • Supported the Practice in their successful appointment as a dispensing Practice for patients more than one mile from their pharmacy.
  • Worked with the Practice staff with the Patient Survey and feedback.
  • Raising funds to help provide:
    • medical equipment & services.
    • made donations to local health support groups
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